DM-P04 · Product
Community AI — AI-powered housing society and community management
Community AI digitizes how housing societies, townships and campuses actually run: complaints, notices, vendors, maintenance, water issues and security — with an AI assistant residents can message and a dashboard the committee can govern from.
Capabilities
What Community AI does
Resident complaints
Raise, track and escalate complaints with photos, SLAs and status updates.
Committee tracking
Action items, meeting notes and decisions with owner and due date.
Notices & circulars
Targeted notices by wing, floor or group, with read receipts.
Vendor management
Vendor directory, AMC reminders, job assignment and rating history.
Water issue tracking
Dedicated workflows for supply schedules, tanker requests and leak reports.
Security workflows
Visitor logging, staff attendance and gate incident reporting.
Maintenance requests
Common-area and flat-level requests routed to staff or vendors.
AI assistant for residents
Residents ask about dues, notices, timings and complaint status in plain language.
Committee dashboard
Open issues, SLA breaches, expenses and vendor performance in one view.
Communication automation
Automatic reminders, escalations and status notifications.
Architecture
How it's built
- 1
Resident apps: mobile-first web app with AI assistant
- 2
Committee console: approvals, dashboards, reports
- 3
Operations layer: complaints, vendors, maintenance, security
- 4
Automation: reminders, escalations, notifications
Use cases
Where it fits
- Housing societies replacing WhatsApp-and-register workflows
- Townships coordinating multiple facility vendors
- Gated communities standardizing security operations
- Facility management companies serving many sites
- Campuses managing residents and services